The Joy of Airport Bathrooms

Random vent alert:

Why in God's name do the bathroom doors at airports swing inside?

When you're trying to get in there, you struggle to get the door, and your ever-growing hips, inside the toilet stall, without accidentally touching the nasty public toilet?

And the stupid door doesn't open wide, to let you in freely.

Nope. It opens inward. Where there is already a severe lack of square footage.

And of course there is your suitcase. The one that is on wheels, yet still behaves as if it has a mind and an engine all to its own?

(We'll go ahead and let go of the fact that then you have to squat, sway and huddle over the public toilet in the not-so-rare event that the magic "fresh seat cover" doesn't appear despite the African anteater dance you just performed in front of the sensor. And the fact that while you're in there performing Olympic-qualifying squats, the automatic flusher feels the need to flush EVERY THREE SECONDS just because you flinched, or shifted your weight, or breathed out through your nose. While soaking the back of your work pants with sprays of who-knows-what-liquids-and-free-germs while you genuflect ever-so-gracefully in front of its automatic-sensor-from-hell.)**

It is enough to make a grown (classy, sortof) woman cuss out loud.

Seriously. I am just glad no one has yet figured out how to post online the security videos of airport restrooms.

I'm pretty sure the *stuff* that comes out of my mouth is worse than what's left there by some classy person who can't quite grasp that whole flushing escapade.

Sorry. I hope you were finished with your breakfast.

**I'll save the whole "automatic faucet water dispensing" diatribe for a whole 'nother vent. Seinfeld already covered that little piece of American technology quite well. Check out the whole thing, but if you're late for your flight, skip ahead to 1:26. You won't be disappointed. At least not until you get to O'Hare.

Early Riser

While waiting at O'Hare airport at an ungodly early hour on Tuesday morning, I had a few basic observations that I'd like to share with you. It only seems fitting. Consider them my gift to you.

• Everything is easier to navigate at the airport if you arrive at 5 am. It is quiet, empty and peaceful.


• The TSA people are not crabby yet at 5 am, and that alone is worth getting up really early. The man practically helped me put my boots back on. Seriously.


• When they de-ice the plane three times before you board, and once before you get to the tarmac, it is a tad bit disconcerting. And, it smells pretty strange when the fumes get pumped into the air vents before takeoff.


• The airports HAVE to be the only place left you can find that printer paper that is all connected with the tear-off holes on each side. Those people are ready for just about anything—if they need a "Welcome Home, John!" or a "Happy Birthday, Mom!" sign, they're ready at a moment's notice.


• Coffee is the only thing I'm ready to put in my body before boarding a 6 am flight. And even that doesn't help when the alarm went off at 3:20 am.


• ALWAYS check which Chicago airport you're flying out of—a trip to O'Hare, only to find out that you need to be at Midway, and then getting rebooked back onto a flight at O'Hare will ruin your day. And your husband may find clever ways to rename Midway (MDW). This wasn't me, but I am so sorry for my friends!


• They must put something else in the air when they pressurize the cabin for takeoff. Seriously, I can't even stay awake long enough to make it to the end of the tarmac. Are we being collectively drugged?


• No matter how old I get, there is something so nice about being picked up at the airport by my Mom. I even forgive her for taking a photo of me as soon as she got out of the car to hug me (evidence below). I would rather have had her grab my suitcases, but I'll let her slide.

I got lucky enough to get out of Chicago before the delays hit O'Hare and people had to wait hours and hours to get out of town. And, I arrived without incident in Atlanta, where the "low" temperatures are about 50.

NOT complaining.

Merry Christmas to me! And to you, of course. Especially if you work at TSA or United Airlines.

Crime, Punishment and Air Travel

Air travel is a test of human character. It is just simply out of hand. And sometimes it feels like a crime against human nature.

I flew in and out to New York on Wednesday for a 1 1/2 hour meeting, and the entire process took me 15 hours. Long day, but sometimes it is best to meet face-to-face.

But, let's face it. The whole shebang is just plain exhausting. While waiting for our flight, hoping for standby on an earlier one, sitting in Laguardia's measly little United gate area, I told my colleagues the story of my worst flight experience ever.

And, now I feel that to complete the cathartic circle of this story, I must share it with you. I'm warning you—it dredges up some pretty unpleasant memories, but it is worth it. You're worth it.

The year was 2006. The employer was different, and we had a client in Billings, Montana. I know you haven't heard of it—it isn't the picturesque destination in the great state of Montana that you're hoping to visit. There are no mountains, no ski slopes, no beautiful nature trails, no hot springs, no spa resorts, nothing. Billings is what Montanans often refer to (Ok, so one did) as "the armpit of Montana."

The beginning.
That may be a little harsh, but there it is. Billings is only reached via other places. You have to go to Salt Lake City or Denver to get there from here. And, the getting home from there is the problem.

I was traveling to Billings for the account at least once a month, often for 3-, 4- or 5-day trips. It was not a highlight of my business traveling career, but the work we were doing, and the people we were working with, made it worth it.

The flights to Denver on United were pleasant. Often we got upgraded to Business Class on the huge planes, and the hot nuts and warm towel and bottomless red wine made it seem just right. Fun, even.

Upon arrival in Denver, however, the earth grounded to a shattering and noisy halt. That airport is crazy, and this is coming from someone who has logged many an hour in O'Hare. It is loud, long and always active. And, since I was constantly flying in and out of two snow-filled cities, there were always delays due to weather.

This one time was no exception. We had just finished a 4-day meeting in Billings, and were boarding the tiny 50-seater Cessna operated by SkyWest to head to Denver. The weather in Billings was fine, and we weren't sure of what else the country's forecast had to offer.

My travel companions were Liz, on her first business trip ever, and my boss, who never handled travel with that much ease or comfort. So, I hoped and prayed for the best. We were all exhausted and just ready to be home in Chicago.

Not so fast, my friend.

We get close to Denver, and the pilot informs us that thunderstorms had wreaked havoc on the city, shutting down Denver's airport. Okaaay....so we were diverted to Colorado Springs which is only about 30 minutes by plane away.

Fine. Whatever. Just get us there safely and in time for us to make our connection in Denver.

And, we land in Colorado Springs and find out there is not ONE open gate. The entire airport had planes just sitting, on hold, waiting at the gates, so they couldn't get us into one. We were parked out on the tarmac. Waiting.

Which was fine for a while. Then it started to get warm and sticky on the plane, because they'd shut off the AC. Then the bathroom started to smell, which is just highly unpleasant on a 50-seater plane.

And, we wait. An hour passes. Two hours pass. People are begging for beverage service, but water is all she has that is cold. No food, nothing. Three hours pass. The natives are growing restless, and the bathrooms stink even worse. Four hours pass. Now it is just ridiculous. By this point, it was about 10:30 pm, and we've long since missed our connection in Denver to Chicago. We'd been sitting there since 6 pm or so.

Liz, while leaning over into my seat to watch the DVD on my laptop (which soon became entertainment for about 4 aisles worth of people), looked over at me and said, with sad eyes, "is business travel always like this?" and I assured her that this was just bad. A four and a half hour interruption in our life. I was just sure that we'd be moving soon.

Boy was I wrong.

At this point, the pilot comes on and offers for anyone that has available transportation in the Colorado Springs area (i.e., someone to pick them up) that wants to de-board, can. Since there was not ONE rental car to be had at the Colorado Springs airport, that left anyone else (like those with connections) no choices.

The 10 or so anxious people raced to the front, climbed down the stairs and boarded a van that would drive them to the airport where they could be picked up (and saved from the rest of the mess).

We were so jealous.

The 40 people left just waited.

Another hour passed. The sixth hour came and went. By now it was after midnight, and there was absolutely no hope of getting to Denver, and out to Chicago, that night. We resigned to that fact.

But, we were still on the stinking tarmac in Colorado Springs!

Finally, they re-opened the Denver airport and we made our way there, arriving at approximately 1:00 in the morning. Per our instructions, we approached the re-book gate and stood for 45 minutes to talk to someone. They re-booked us (at 1:45 am) onto the next flight out in the morning, at 8:30 am.

The crime scene.
Fine. But, I should remind you that we've not eaten anything, and we're all still in suits from that morning's last meetings. Luckily, Liz and I had our bags with us and were able to change into jeans and comfy shoes. Our boss, however, was none to happy to be stuck in his suit and tie.

We take the hotel voucher and begin to call the 800# for a hotel that night. It was 2 am at this point, and the lady said everything was booked. That the entire city of Denver was booked because of some conventions, and the weather.

Grrreeeat.

So, my boss, refusing to take "no" for an answer, insists that we get into a cab, and take the 40-minute ride into Denver, where he would "find a hotel, because I have so many connections." Uhhhh, yeah. No rooms at the inn, buddy.

We stopped by, and were turned away from, no less than 5 hotels (with the cab running in the drive) before finally admitting defeat. Told you so.

The cab driver turns around, and takes us all the way back to the Denver Airport. With the meter running. It was about $120 by the time we were through with him. I'm sure we made his night.

Dejectedly, we re-enter the airport and realize that now it was 3:00 am and we had still not eaten, and yet, we're outside of the security lines in the main atrium. Where nothing was open.

Finally, we see a mad rush to a deli where they had wisely decided to send some Joe Schmoe over there to sell us some sandwiches. Everyone happily stood in line. Okay, so happily wasn't true, but we were deliriously hungry. And tired.

This part burns me up—we waited AN HOUR for a sandwich. A pre-wrapped, pre-made sandwich. With the choices all lined up on the menu board above us. Easy, right? Not even close. Some people, at 3:30 in the morning—nearing 4 am, had the AUDACITY to ask for custom-made sandwiches. I'm pretty sure this Schmoe normally empties trash cans—he had no idea what he was doing, and thus the line just snaked further and further around the lobby.

It was horrendous. We finally get our food, and eat, with our eyes burning, our hair greasy, our minds numb.

But we still can't go through security. Not until 5:30 am.

So, Liz and I assess the situation, and determine that the carpeted area in front of the Budget Rental Car desk was the softest landing. We use our sweatshirts as pillows, and stupidly lay down. We were just simply stupid by this point. Our boss chose a seated position.

And, just when the tiredness reached its peak, and we almost slipped into a deep, coma-like sleep, the noise started.

HUMMMM. HUMMMMM. HUMMMMM.

What the?

Oh, as I look over my shoulder, past the sleeping families and drowsy crowds, I see that guy. The one. Who has been assigned to wax the atrium floors. During the night shift.

The offender.
Did he not realize that there were hundreds, no, thousands of people sleeping in the airport RIGHT where he was waxing? I'm pretty sure common sense should have kicked in and guided him to his manager where he could do some QUIETER job that night.

Nope. Between the HUMMMM of his waxing machine, and the constant, ever-present, super-annoying voice of the female PA announcing safety updates and the like (the pre-recorded ones), we didn't get much "sleep."

Finally, at 5:30 in the morning, about an hour after laying down by the Budget desk, it was time to go through security. We did, with no issue.

Our 8:30 flight to Chicago never looked so good. We didn't get upgraded, and we didn't care.

I've never slept so well on a plane. The guy next to me was lucky he didn't have drool stains. And, the cab driver here in Chicago had to wake me again when we arrived at my house that next afternoon, at about 2:00 pm.

Needless to say, I "worked from home" that day.

Billings, Montana—you can't be blamed.

Denver International Airport—I hate you.

*Side note: this is not the only time I have been stranded in Denver and had to sleep at the airport. Does my anger make more sense now?*

Say Cheese!

As if traveling wasn't enough of a stress, airports in New York and Los Angeles have announced they will be soon equipped with body scanners that allow security screeners to see beneath a passenger's clothing to detect concealed weapons.

The machines, which are about the size of a revolving door, use low-energy electromagnetic waves to produce a computerized image of a traveler's entire body. I hope that the everyday American can figure these things out better than they can maneuver the revolving doors on Michigan Avenue.

But, seriously. Great. Now we're going to hear celebrities who are dieting to avoid looking fat in the aiport scans. Aren't they the only people we ever hear of (or see photos of) traveling through NYC or L.A.?

The black and white, 3D scans aren't as vivid as a photograph, but they do reveal some of the more intimate curves of the human form. Supposedly, (as in, similar to what Paris Hilton and Pamela Anderson likely thought), the captured images will not be recorded or stored. Passengers' faces are blurred to further protect their identities.

Sounds about like the photo booths often placed at the back of a dive bar. With the blurring coming from the last round of cocktails, of course.

But what I want to know is, do you get to keep a photo strip of your four best poses?

Airport Red Rover

My sister has been emailing me all week torturous messages from her travels in Los Angeles, courtesy of her Blackberry.

I keep getting ones like, "Sitting in a tank top in Santa Monica on the beach—it is so sunny here!" or "Just saw the girl from 'Bend it Like Beckham' while touring the Warner Brothers Studio!" or "Heading to a big party for our cousin, can't wait to meet Jimmy Kimmel and Sara Silverman to ask them why Ben Affleck isn't at the party!"

My personal favorite included a funny deformed photo of herself which I'm assuming was captured in the wiggly fun house mirrors at Ripley's Believe it Or Not Museum where she said, "Had some time to myself so I stopped into a Beverly Hills Salon and got some work done."

It was frightening. I barely recognized her pretty little face. I urged her to come home before she ended up looking like a bad rendition of an Orange County Housewife. Which, in itself, is a bad rendition of a normal American middle aged woman, if you ask me.

And, the final email featured her sitting patiently in the LAX cell phone waiting area for her boss' plane to land. She and I both agree that the cell phone waiting lots are a genius idea—a very simple solution to a really annoying problem. See how this comes back to commuting? Patience, people, patience.

In Atlanta, my hometown and arguably the busiest airport in the country, when you're flying in, you must either have an uncanny sense of timing or ESP in order to meet your party outside the arrivals gates at just the exact moment when they choose to drive by, or you have to have them park somewhere near the airport, which can only be described as the 'hood, only to wait for your "I've just landed!" call to get them moving. Otherwise, the driver tries to deploy a stealth operation designed to stall along the arrivals gate, idling in the lane while the Atlanta Police yell at you, scream obscenities and threaten tickets, fines, or promise to steal your first born.

The cell phone waiting lot allows you to avoid all of that, and to wait for your party, but in a civilized, uniformed and efficient manner. Atlanta Hartsfield and O'Hare airports, get on that, wouldja?

Lauren claims that at the LAX lot, all the cars starting up and leaving her one by one made her feel like she was playing a giant cosmic game of Red Rover, and she was the fat, sweaty, scary and overly tall kid of whom everyone was afraid.

She's not, for the record.

But, if I wasn't a tiny bit afraid of her, I'd be posting the fun house mirror photo for you all to see.

Life is Like...

I kid you not, I saw Forest Gump in Midway airport yesterday.

As I undressed down to my skivvies for the security lines, I hear one of the TSA agent saying to the other, "Did you see that guy? What a Forest Gump."

I wasn't sure if he was referring to a passenger that had a thick southern accent, severly doofus behavior, or a hippie long beard. (Forest Gump had lots of attributes that one could recall).

To avoid blocking traffic flow, I keep moving.

I get to Potbelly, buy a sandwich, and head toward my gate. As I walk to the A10 area, I see him.

Forest Gump.

He was dressed EXACTLY like the above photo—blue and white checked shirt, light tan suit, brown leather briefcase and a close shave haircut. Ramrod straight posture, he carried said briefcase through the gate area.

Mind you, he had no coat on, and it isn't exactly the season for such summer attire.

I have no explanation. I just was waiting for someone to yell, at the top of their lungs in support, "Run, Forest, Run!"

(Which is what people were yelling at me, Kristen and Laura as we raced through the Cancun airport trying not to miss our flight back from Mexico).

Would've been appropriate to hear it yesterday.

UPDATE AS OF 12/28:

I have been informed that the cheesy chain, Bubba Gump Shrimp Co., employs men to dress as Forest Gump and cruise public places to promote the restaurant. And, while in public, even when not working, they must remain in character. So, that was likely what I saw...

I've been Gumped.

On a Wing and a Prayer

I'm traveling south for Christmas...and leaving the beauty of Michigan Avenue at the holidays behind.

Given the wind blowing outside, it may be a quick trip. I'm saying quiet prayers now that the plane can handle it.

However, knowing Chicago's airports, it is possible (and maybe more likely) that I'll be stationed at the gate at Midway for most of the day. At least I can take comfort in knowing I won't be alone.

And there's nothing quite like airport-people-watching to pass the time (and boost my self-confidence).

I'm certain that there will be at least one group of travelers, one lone passenger, one badly dressed individual, one family fighting, one kid crying, or one disgruntled service worker to make my day by providing me fodder for a later post.

Stay tuned, and safe travels!