Last week, I was given a digital converter box for each TV in my condo by the friendly local RCN representative who had stationed herself in the community room of my building's lobby. The instructions were simple. The activation was immediate. The results were easy.
Even when I threw in the curveball that I currently have a Tivo box in my living room. She assured me that it wouldn't be more than a call to Tivo to get them to "read the new signal." All was supposed to go well.
Instead, it was pretty much like this:
For four hours last night, plied with a homemade salad and two bottles of shiraz, my friend Mike was kind enough to help. He immediately rolled up his sleeves and buried his head inside my armoire. Cables were flying, dust was everywhere. He reattached everything, streamlined a few unnecessary plug-ins, relocated my wireless internet router and cable modem for maximum efficiency, and hid it all nicely behind plants and photo frames.
He even made the dreaded phone call to RCN to ask the techie questions that I don't understand. And to initiate a new "ping" of my cable boxes (which trust me, sounds far sexier than it was in real life). The best part of the evening was this, and forgive me, but it was just funny. Don't judge.
The RCN guy was asking Mike to test a few channels on the living room TV to ensure that the signal was coming through properly to give me extended cable. He asked Mike to confirm that WBBM was on Channel 2. Yes. He asked Mike to confirm what was appearing on Channel 101, which was supposed to be BET.
Mike paused, turned toward the TV from his spot near the window (the only place to get clear cell phone reception in my condo, don't get me started) and replied, "On 101, it should be BET? Well, it's totally black."
Brett, occupying himself quietly on the lounge chair, muttered under his breath, "No pun intended."
Sadly, it was the highlight. We laughed so hard that I moved too quickly and kicked the trunk at the foot of my bed while racing back into the living room to laugh with them. I think I broke my pinkie toe. No, seriously. I'm limping.
Back to Mike and his superpowers. In short, he was very cheap tech support. Who actually knew what he was doing. And was willing to stay for dinner.
I didn't lift a finger. I found the right cable in my "box o' cables" when called upon to do so. I dug out my TV's instruction manual when that was necessary. I handed him the dustrag and the spray cleaner and I am pretty sure he (or Brett) even did that part for me.
All in all, it was a stressful night of electronics vs. man.
Unfortunately, my electronics seem to have a communications problem. They don't get along.
The free digital cable converter box that RCN provided me clearly is a closed-minded snob. He doesn't want to cooperate with the foreign outsider that is my Tivo component box. Who, incidentally, is a stubborn pile of silver plastic. Maybe they need couples counseling? Maybe I should throw them into the ring to see who would win?
Bottom line?
The RCN box will only send out one signal. The Tivo needs two in order to record two things at once. To make matters worse? The Tivo won't read a channel changed on the cable box without a fancy $18.98/month box from RCN. Which is added to the monthly cable payment that is already a bit on the high side.
So, my solution was clear. Ditch Tivo, and convert to a RCN DVR for my Tivo-like needs.
Sounds simple enough, no? I call Tivo to cancel the arrangement with them. Not so fast, little lady. Tivo has me locked into a 3-year contract, in which I've only completed two years. It would cost me $155 and change to get out of it. Basically, the $12.95 a month for a year for a service I can't use because my electronics are disagreeable.
I can only imagine how the little old ladies in my building are handling this "simple transition" to digital cable.
I'm in a building where I have no choice over the cable provider. I can't change the way the building is wired. I can't do much except call RCN and beg them to send me a fancy new converter box on the off chance that it will play nicely in the sandbox with my Tivo, which may be a lost cause.
In summary, I can't do anything but throw components and their matching remotes out the 13th story window. Which would have been my idea of "solving the problem" had Mike not stopped me.
Clearly that doesn't fix anything.
But it would have felt really good to see a host of electronics smashed to smithereens down on the sidewalk, wouldn't it?
I should have had more wine.
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